Dubai, UAE: The UAE has introduced an enhanced procedure to simplify sick leave attestation and approval, reducing paperwork and making the process more convenient for employees and patients. Under the updated system announced by the Ministry of Health and Prevention (MoHAP), hospitals and healthcare facilities will now submit sick leave attestation requests directly to the ministry on behalf of patients and their companions.
The new process removes the need for individuals to initiate attestation applications themselves. Eligible requests that meet the required conditions will also move automatically from attestation to the approval stage, eliminating the need for a separate application.
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Abdullah Ahli, Acting Assistant Undersecretary for the Support Services Sector at the Ministry of Health and Prevention said, “This transformation aims to deliver a tangible impact on people’s lives through more accessible, efficient and proactive government services, advancing the UAE’s strategic vision and strengthening its global competitiveness and leadership in government service excellence.”
The updated procedure covers employees of the UAE Federal Government and the local governments of Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah, subject to approved regulations.
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The enhancements also allow healthcare facilities to submit attestation requests for patient companion leave alongside patients’ sick leave applications. This aims to make the process more accessible for individuals accompanying patients during medical treatment.
“These enhancements simplify the customer journey, reduce procedures and accelerate service completion, in line with Zero Bureaucracy objectives to reinforce the UAE Government’s leadership and global competitiveness in delivering easier, faster and more efficient government services,” the ministry said.
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