Hamad Medical Corporation confirmed that all emergency and outpatient services remain fully operational, with appointment rescheduling and specialist medical advice available through its Lbaih app and helplines.
March 2026- Hamad Medical Corporation confirmed that it continues to deliver a full range of emergency and routine healthcare services across its hospital network.
The corporation stated that all outpatient clinics are operating according to their scheduled appointments. Patients who wish to change or reschedule their existing outpatient appointments can conveniently do so through HMC’s Lbaih mobile application, available at www.hamad.qa/lbaih
In addition to in-person services, HMC also offers several specialist helplines that allow patients to receive expert medical guidance remotely, enabling them to access professional advice from the comfort of their homes.
Urgent Consultation Service
A telephone-based medical consultation service that enables patients to speak directly with a physician about urgent health concerns without visiting a hospital.
How to access:
- Call 16000
- Select option 3
- Select 1 for urgent medical consultation
- Available Sunday to Thursday, 8am to 3pm
Diabetes Hotline
A dedicated hotline providing medical advice and support for people living with diabetes.
How to access:
- Call 16099
- Select option 4
- Available Sunday to Thursday, 7am to 3pm
Mental Health Helpline
A free and confidential helpline providing psychological support, guidance and information for individuals experiencing stress, anxiety, depression or other mental health concerns.
How to access:
- Call 16000
- Select option 4
- Currently operating 8am to 8pm daily until further notice
RAHA National Alzheimer’s and Memory Services Helpline
A confidential support line for individuals aged 60 and above living with Alzheimer’s disease, memory loss or other forms of dementia, as well as their caregivers.
How to access:
- Call 4026 2222
- Available Sunday to Thursday, 8am to 3pm
- Pediatric Emergency Center Hotline
A 24/7 hotline providing parents and caregivers with professional guidance and medical advice regarding pediatric emergencies and urgent health concerns.
How to access:
- Call 4439 6066
- Available 24 hours a day, 7 days a week
- Clinical Imaging Call Center
For any booking inquiries or rescheduling of clinical imaging appointments at HMC.
How to access:
- Call 16060 24/7 or text a message through WhatsApp on 44393377
- Sunday to Thursday from 8am to 6pm, and on Saturday from 8am to 2pm.
Also Read: Abu Dhabi Launches 24/7 Mental Health Hotline to Support Community Wellbeing
Therapeutic Dietetics and Nutrition Services
Provides medical nutrition services to registered patients.
How to access:
- Call 16060
- Select language
- Select 4 for Therapeutic Dietetics and Nutrition Services
- Select 1 to follow up on orders for Dietary Supplements
- Available from 8am to 1pm, Sunday to Thursday
HMC’s Medication Delivery Service
A prescription refill and home delivery service available via the Lbaih mobile app. Patients with existing prescriptions can reorder medication and have it delivered to their home for a small fee.
How to access:
- Download the Lbaih mobile app (available on iOS and Android)
- Log in using your credentials
- Select the medication reorder option and arrange home delivery
OR
- Call 16000
- Select option 3
- Select 2 for pharmacy
- Available Sunday to Thursday, 8am to 1pm until further notice
