April 2025- The Arab Hospitals Federation (AHF) announced the launch of the new edition of the Gold Initiative Certificate, a prestigious recognition that celebrates healthcare institutions setting new standards in patient care and excellence.
In strategic partnership with The Beryl Institute – the American institute specialized in promoting patient experience awareness – the 6th edition of this initiative is launched under the title “Star of Excellence in Patient Experience.” This edition invites hospitals and healthcare providers in the region to showcase their leadership in nine key categories:
- Leadership, Governance, Policy & Culture
- Safety and Quality of Care
- Communication & Information Sharing
- Innovation & Technology
- Emotional & Psychological Support
- Continuity of Care and Transition Management
- Staff & Provider Engagement & Development
- Accessibility to Healthcare
- Patient-Centered Care & Community Engagement
The Executive Council of the Arab Hospitals Federation stated that the region is at a pivotal moment where patient care has become a key focus for hospitals and those who embrace this concept see improvements in clinical outcomes and ensure their long-term sustainability.
The Beryl Institute emphasized the importance of this initiative, noting that the categories presented in this certificate are not only a way to assess the progress of healthcare institutions but also provide a roadmap to elevate patient experience to new heights.
The participation of healthcare institutions in the region in this initiative is a clear indication of the ongoing pursuit of competitive markets that benefit patients, their families, and the healthcare workforce.
Also Read : Arab Healthcare 2025 – Opportunities, Challenges, and Emerging Trends
The Gold Initiative Certificate, through its five past editions, has become a mark of distinction that hospitals strive to achieve and proudly showcase. Its growing success reflects the commitment of healthcare leaders, professionals, and institutions in building a strong, compassionate, resilient, sustainable, and transformative healthcare system.
The Arab Hospitals Federation invites all healthcare institutions in the region to participate in this initiative by visiting the website and reviewing the attached brochure and the impact reports from previous editions.
https://ahfonline.net/wp-content/uploads/2025/03/gold-initiative-2025-brochure.pdf
