LibraryPersonnelBlue Shield of California Appoints Senior Executives

Blue Shield of California Appoints Senior Executives

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California- May 2024- Blue Shield of California announced the appointment of two senior executives to help the nonprofit health plan accelerate its ambitious plans to transform the healthcare system and bolster its growth plans.

Lois Quam will join as president of Blue Shield of California. She will focus on providing leadership and management of the health plan. Susan Mullaney will join as executive vice president of strategic initiatives, leading special projects that help to transform the broken healthcare system. Both Quam and Mullaney will begin their new roles in August and report to Paul Markovich, CEO, Blue Shield of California.

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“Lois and Susan are dynamic leaders who share our mission-driven passion to think big and be fearless in solving the kinds of complex problems we face in health care,” Markovich said. “Our current healthcare system is unsustainable and unacceptable. That’s why we are running hard and fast with talented leaders to make bold moves that fundamentally change the way our healthcare system works and make it worthy of our family and friends and sustainably affordable for everyone.”

“I believe California can lead the nation in creative, enduring solutions in health care, and Blue Shield of California is uniquely positioned to lead that charge,” Quam said. “I’m honored to join this talented team in making that vision a reality.”

“Health care needs courageous leaders — now more than ever — because we have to do things differently to transform how it works today,” Mullaney said. “Clearly, Blue Shield of California has been doing that and I’m really excited to be part of this team.”

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The executive appointments also highlight Blue Shield’s commitment to diversity, equity and inclusion. The health plan is one of the largest companies in California to achieve gender balance on its board and the senior executive staff has more women than men. Blue Shield also maintains pay equity by both gender and ethnicity with a balanced representation of women and men in leadership roles.

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