Altibbi has partnered with Zain Saudi Arabia to launch Zain Clinic, an in-app telehealth service set to provide 24/7 medical consultations and digital prescriptions, with expansion planned across the Gulf in 2026.

Altibbi, the Middle East’s largest digital health platform, has partnered with Zain Saudi Arabia to launch Zain Clinic, an in-app telehealth service that will provide Zain subscribers with round-the-clock access to licensed doctors for medical consultations, diagnosis, and prescription services.

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Through the partnership, Altibbi’s network of more than 240 accredited physicians will be fully integrated into the Zain mobile application, enabling users to consult doctors via chat, voice, or video without downloading a separate app. The service is designed to deliver medical advice in an average time of under two minutes, with physicians able to issue digital prescriptions that can be filled at pharmacies across Saudi Arabia. Zain Clinic will be available to all Zain KSA subscribers via the Zain mobile app.

Zain Clinic represents a major expansion of Altibbi’s presence in Saudi Arabia, positioning smartphones as complete points of care for millions of users and supporting the Kingdom’s Vision 2030 objectives for digital health advancement.

Following the Saudi rollout, Altibbi plans to extend Zain Clinic to Kuwait, Bahrain, and the United Arab Emirates in 2026. The expansion reflects Altibbi’s broader regional strategy to integrate its telehealth infrastructure into leading digital platforms across the Gulf, making licensed medical consultations and prescription services rapidly accessible to a wider population.

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Jalil Alabadi, CEO of Altibbi, said: “Partnering with Zain KSA allows us to extend complete medical care -from consultation to prescription- to millions of users through a platform they already trust and use daily. With an average wait time of just two minutes and the ability to receive prescriptions digitally, Zain Clinic demonstrates that quality healthcare can be immediate, accessible, and seamlessly integrated into everyday life. Our next step is bringing this model to neighboring markets such as Kuwait, Bahrain, and the UAE, furthering Altibbi’s mission to make digital healthcare universal in the Arabic-speaking world.”